Privacy Policy
At Curina Picks, your privacy is important to us. This Privacy Policy explains how we collect, use, and
protect your personal information when you use our website and services.
What Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, shipping address, and other details you provide during checkout or through contact forms.
- Order Information: Details about the products you purchase, shipping method, and payment method (note: we do not store full payment card details).
- Technical Information: IP address, browser type, device type, pages visited, and how you interact with our site (collected through cookies and analytics tools).
How We Use Your Information
If your product arrives defective or damaged, we will work to resolve the issue! Contact us within 7 days of delivery with:
- Photos or videos showing the defect/damage.
- Your order number and a brief description of the issue.
We will collaborate directly with the manufacturer to provide one of the following solutions:
- Replacement of the defective item (if available).
- Full refund if a replacement is not possible.
Cookies and Tracking
If your product arrives defective or damaged, we will work to resolve the issue! Contact us within 7 days of delivery with:
- Photos or videos showing the defect/damage.
- Your order number and a brief description of the issue.
We will collaborate directly with the manufacturer to provide one of the following solutions:
- Replacement of the defective item (if available).
- Full refund if a replacement is not possible.
Sharing Information
If your product arrives defective or damaged, we will work to resolve the issue! Contact us within 7 days of delivery with:
- Photos or videos showing the defect/damage.
- Your order number and a brief description of the issue.
We will collaborate directly with the manufacturer to provide one of the following solutions:
- Replacement of the defective item (if available).
- Full refund if a replacement is not possible.
Your Rights
If your product arrives defective or damaged, we will work to resolve the issue! Contact us within 7 days of delivery with:
- Photos or videos showing the defect/damage.
- Your order number and a brief description of the issue.
We will collaborate directly with the manufacturer to provide one of the following solutions:
- Replacement of the defective item (if available).
- Full refund if a replacement is not possible.
How We Protect Your Information
If your product arrives defective or damaged, we will work to resolve the issue! Contact us within 7 days of delivery with:
- Photos or videos showing the defect/damage.
- Your order number and a brief description of the issue.
We will collaborate directly with the manufacturer to provide one of the following solutions:
- Replacement of the defective item (if available).
- Full refund if a replacement is not possible.
Children’s Privacy
If your product arrives defective or damaged, we will work to resolve the issue! Contact us within 7 days of delivery with:
- Photos or videos showing the defect/damage.
- Your order number and a brief description of the issue.
We will collaborate directly with the manufacturer to provide one of the following solutions:
- Replacement of the defective item (if available).
- Full refund if a replacement is not possible.
Changes to This Policy
If your product arrives defective or damaged, we will work to resolve the issue! Contact us within 7 days of delivery with:
- Photos or videos showing the defect/damage.
- Your order number and a brief description of the issue.
We will collaborate directly with the manufacturer to provide one of the following solutions:
- Replacement of the defective item (if available).
- Full refund if a replacement is not possible.
Contact Us
If your product arrives defective or damaged, we will work to resolve the issue! Contact us within 7 days of delivery with:
- Photos or videos showing the defect/damage.
- Your order number and a brief description of the issue.
We will collaborate directly with the manufacturer to provide one of the following solutions:
- Replacement of the defective item (if available).
- Full refund if a replacement is not possible.